Privacy Policy
Effective Date: January 1, 2026
Company: Ethera LLC (“Ethera,” “we,” “us,” or “our”)
This Privacy Policy explains how Ethera collects, uses, shares, and protects information when you use the Ethera mobile application, website, and any related content, subscriptions, products, and services (collectively, the “Services”).
By using the Services, you understand that we may collect, use, and disclose information as described in this Privacy Policy.
1. Scope
This Privacy Policy applies to information collected through Ethera’s Services, including when you:
create an account,
use the mobile app,
purchase or manage a subscription,
contact us for support,
enable notifications,
use journaling or other personal features,
or submit content to public or community features, if offered.
2. Information We Collect
A. Information You Provide to Us
We may collect information you provide directly, including:
your name,
email address,
optional birthday or date-of-birth information,
account login details or authentication information,
private journal entries and other content you choose to create or store in the app,
customer support messages and other communications you send to us,
and any text, images, audio, video, testimonials, reviews, or similar materials you voluntarily submit to public or community-facing features.
B. Subscription and Purchase Information
If you purchase a subscription through Apple, Google, Stripe, RevenueCat, or another payment or subscription platform, those providers process the transaction. We may receive limited information needed to manage access, including:
subscription status,
plan or product identifier,
renewal and expiration dates,
transaction or entitlement identifiers,
trial status,
and similar subscription metadata.
We do not receive your full payment card number from Apple or Google.
C. Device, Usage, and Technical Information
When you use the Services, we may automatically collect certain technical and usage information, such as:
device type,
operating system,
app version,
language settings,
IP address,
approximate location derived from IP address,
app interactions and usage events,
crash data,
diagnostics,
performance data,
and log information.
D. Notifications
If you enable push notifications, we may collect a device push token and use it to send app notifications, account-related messages, reminders, and similar communications you choose to receive.
E. Information from Third Parties
If you sign in through a third-party provider such as Google or Apple, we may receive limited account information associated with that sign-in method, such as your name, email address, or profile identifier, subject to the permissions granted through that provider.
We may also receive subscription and entitlement information from third-party billing or subscription tools that help us manage access to paid features.
3. How We Use Information
We use information for the following purposes:
to create and manage your account,
to provide, operate, maintain, and improve the Services,
to personalize your experience,
to display and store your private journal content for you,
to process subscriptions and verify paid access,
to send support, service, technical, security, and account communications,
to send push notifications if you opt in,
to understand how users interact with the Services,
to diagnose bugs, monitor performance, and improve reliability,
to moderate, review, or display public submissions where applicable,
to protect the safety, integrity, and security of the Services,
to prevent fraud, misuse, and unauthorized access,
and to comply with legal obligations and enforce our Terms.
4. Private and Public Content
Private Journal Content
Private journal content is intended to remain private by default and is used to provide your journaling and personal reflection features within the Services. We do not intentionally make private journal entries public unless you take an explicit action to share them through a public feature.
Public or Community Submissions
If you choose to submit testimonials, reviews, comments, videos, audio, or other content to a public or community area, that content may be visible to other users or to the public, depending on the feature. You should not submit content you want to keep private.
We may review, moderate, remove, reject, or limit public content at our discretion for safety, legal, operational, or policy reasons.
5. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
A. Service Providers
We may share information with vendors and contractors who help us operate the Services, such as providers of:
cloud hosting,
databases,
analytics,
diagnostics,
customer support,
authentication,
subscription management,
payment processing,
email delivery,
and push notifications.
These parties may process information only as needed to provide services to Ethera.
B. Payment, Subscription, and Platform Providers
We may share or receive limited data with Apple, Google, Stripe, RevenueCat, and similar providers as needed to process purchases, verify subscriptions, manage billing status, and provide access to paid features.
C. Legal and Safety Purposes
We may disclose information if we reasonably believe disclosure is necessary to:
comply with law, regulation, subpoena, court order, or legal process,
respond to lawful requests from public authorities,
protect the rights, property, or safety of Ethera, our users, or others,
investigate fraud, misuse, abuse, or security incidents,
or enforce our Terms and other policies.
D. Business Transfers
If Ethera is involved in a merger, acquisition, restructuring, financing, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
6. Cookies and Similar Technologies
On our website and related digital properties, we and our service providers may use cookies, pixels, local storage, and similar technologies to:
keep you signed in,
remember preferences,
understand usage,
improve performance,
and support analytics.
You can usually control cookies through your browser settings, but disabling them may affect site functionality.
7. Data Retention
We retain information for as long as reasonably necessary to:
provide the Services,
maintain your account,
support journaling and other features you use,
comply with legal obligations,
resolve disputes,
enforce agreements,
and protect the security and integrity of the Services.
If you delete your account, we will delete or de-identify personal information associated with your account within a reasonable period, unless we need to retain certain information for legal, tax, security, fraud-prevention, or operational reasons.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on where you live, you may have rights to:
access personal information we hold about you,
request correction of inaccurate information,
request deletion of your information,
request a copy of certain information,
or object to or restrict certain processing.
You may also:
update certain account details in the app, where available,
disable push notifications through your device settings,
and control permissions such as notifications, microphone, or photos through your device settings.
To make a privacy-related request, contact us at support@ethera.online. We may need to verify your identity before fulfilling certain requests.
10. Children’s Privacy
The Services are not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at support@ethera.online so we can review and address the issue.
11. International Users
Ethera is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.
12. Third-Party Services
The Services may contain links to or integrations with third-party sites, platforms, or services. We are not responsible for the privacy practices of those third parties. Their own terms and privacy policies apply.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Services, by email, or by other reasonable means. Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Ethera LLC
Email: support@ethera.online
Address: 30 N Gould St STE N, Sheridan, WY 82801
Effective Date: January 1, 2026
Company: Ethera LLC (“Ethera,” “we,” “us,” or “our”)
This Privacy Policy explains how Ethera collects, uses, shares, and protects information when you use the Ethera mobile application, website, and any related content, subscriptions, products, and services (collectively, the “Services”).
By using the Services, you understand that we may collect, use, and disclose information as described in this Privacy Policy.
1. Scope
This Privacy Policy applies to information collected through Ethera’s Services, including when you:
create an account,
use the mobile app,
purchase or manage a subscription,
contact us for support,
enable notifications,
use journaling or other personal features,
or submit content to public or community features, if offered.
2. Information We Collect
A. Information You Provide to Us
We may collect information you provide directly, including:
your name,
email address,
optional birthday or date-of-birth information,
account login details or authentication information,
private journal entries and other content you choose to create or store in the app,
customer support messages and other communications you send to us,
and any text, images, audio, video, testimonials, reviews, or similar materials you voluntarily submit to public or community-facing features.
B. Subscription and Purchase Information
If you purchase a subscription through Apple, Google, Stripe, RevenueCat, or another payment or subscription platform, those providers process the transaction. We may receive limited information needed to manage access, including:
subscription status,
plan or product identifier,
renewal and expiration dates,
transaction or entitlement identifiers,
trial status,
and similar subscription metadata.
We do not receive your full payment card number from Apple or Google.
C. Device, Usage, and Technical Information
When you use the Services, we may automatically collect certain technical and usage information, such as:
device type,
operating system,
app version,
language settings,
IP address,
approximate location derived from IP address,
app interactions and usage events,
crash data,
diagnostics,
performance data,
and log information.
D. Notifications
If you enable push notifications, we may collect a device push token and use it to send app notifications, account-related messages, reminders, and similar communications you choose to receive.
E. Information from Third Parties
If you sign in through a third-party provider such as Google or Apple, we may receive limited account information associated with that sign-in method, such as your name, email address, or profile identifier, subject to the permissions granted through that provider.
We may also receive subscription and entitlement information from third-party billing or subscription tools that help us manage access to paid features.
3. How We Use Information
We use information for the following purposes:
to create and manage your account,
to provide, operate, maintain, and improve the Services,
to personalize your experience,
to display and store your private journal content for you,
to process subscriptions and verify paid access,
to send support, service, technical, security, and account communications,
to send push notifications if you opt in,
to understand how users interact with the Services,
to diagnose bugs, monitor performance, and improve reliability,
to moderate, review, or display public submissions where applicable,
to protect the safety, integrity, and security of the Services,
to prevent fraud, misuse, and unauthorized access,
and to comply with legal obligations and enforce our Terms.
4. Private and Public Content
Private Journal Content
Private journal content is intended to remain private by default and is used to provide your journaling and personal reflection features within the Services. We do not intentionally make private journal entries public unless you take an explicit action to share them through a public feature.
Public or Community Submissions
If you choose to submit testimonials, reviews, comments, videos, audio, or other content to a public or community area, that content may be visible to other users or to the public, depending on the feature. You should not submit content you want to keep private.
We may review, moderate, remove, reject, or limit public content at our discretion for safety, legal, operational, or policy reasons.
5. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
A. Service Providers
We may share information with vendors and contractors who help us operate the Services, such as providers of:
cloud hosting,
databases,
analytics,
diagnostics,
customer support,
authentication,
subscription management,
payment processing,
email delivery,
and push notifications.
These parties may process information only as needed to provide services to Ethera.
B. Payment, Subscription, and Platform Providers
We may share or receive limited data with Apple, Google, Stripe, RevenueCat, and similar providers as needed to process purchases, verify subscriptions, manage billing status, and provide access to paid features.
C. Legal and Safety Purposes
We may disclose information if we reasonably believe disclosure is necessary to:
comply with law, regulation, subpoena, court order, or legal process,
respond to lawful requests from public authorities,
protect the rights, property, or safety of Ethera, our users, or others,
investigate fraud, misuse, abuse, or security incidents,
or enforce our Terms and other policies.
D. Business Transfers
If Ethera is involved in a merger, acquisition, restructuring, financing, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
6. Cookies and Similar Technologies
On our website and related digital properties, we and our service providers may use cookies, pixels, local storage, and similar technologies to:
keep you signed in,
remember preferences,
understand usage,
improve performance,
and support analytics.
You can usually control cookies through your browser settings, but disabling them may affect site functionality.
7. Data Retention
We retain information for as long as reasonably necessary to:
provide the Services,
maintain your account,
support journaling and other features you use,
comply with legal obligations,
resolve disputes,
enforce agreements,
and protect the security and integrity of the Services.
If you delete your account, we will delete or de-identify personal information associated with your account within a reasonable period, unless we need to retain certain information for legal, tax, security, fraud-prevention, or operational reasons.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on where you live, you may have rights to:
access personal information we hold about you,
request correction of inaccurate information,
request deletion of your information,
request a copy of certain information,
or object to or restrict certain processing.
You may also:
update certain account details in the app, where available,
disable push notifications through your device settings,
and control permissions such as notifications, microphone, or photos through your device settings.
To make a privacy-related request, contact us at support@ethera.online. We may need to verify your identity before fulfilling certain requests.
10. Children’s Privacy
The Services are not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at support@ethera.online so we can review and address the issue.
11. International Users
Ethera is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.
12. Third-Party Services
The Services may contain links to or integrations with third-party sites, platforms, or services. We are not responsible for the privacy practices of those third parties. Their own terms and privacy policies apply.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Services, by email, or by other reasonable means. Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Ethera LLC
Email: support@ethera.online
Address: 30 N Gould St STE N, Sheridan, WY 82801